Support Deflection Program
Support Deflection Program is a fictional OPF example for customer support teams. It demonstrates a realistic presentation structure with catalog-backed design and content payloads.
Metadata
Source JSON
{
"$schema": "https://openpresentation.org/schema/opf/v1",
"name": "Support Deflection Program",
"description": "Support Deflection Program is a fictional OPF example for customer support teams. It demonstrates a realistic presentation structure with catalog-backed design and content payloads.",
"filename": "support-deflection-program",
"language": "english-ca",
"audience": [
"engineering-team",
{
"id": "regulators",
"attentionBudgetMinutes": 34,
"technicalFluency": "high",
"decisionPower": "advisory",
"recommendedNarratives": [
"transformation-arc"
],
"recommendedTones": [
"technical"
]
}
],
"purpose": {
"id": "report",
"outcome": "Move repetitive questions into self-service without hurting CSAT",
"successCriteria": [
"The audience can state the decision in one sentence.",
"The owner and next checkpoint are explicit."
]
},
"tone": {
"id": "technical",
"voiceCues": [
"Make the decision visible.",
"Use concrete operating language."
],
"avoid": [
"Do not bury the ask.",
"Do not over-explain obvious context."
]
},
"narrative": "transformation-arc",
"design": {
"theme": "dark",
"colorScheme": {
"id": "deep-purple",
"primary": "#0B6258",
"secondary": "#0F172A",
"accent": "#1B49CB",
"background": "#FFFFFF",
"text": "#0F172A",
"dark1": "#0F172A",
"dark2": "#334155",
"light1": "#FFFFFF",
"light2": "#F8FAFC",
"custom": {
"signal": "#B45309",
"risk": "#047857"
}
},
"fontScheme": {
"id": "miriam",
"heading": {
"family": "Aptos Display",
"weight": 700
},
"body": {
"family": "Aptos",
"weight": 400
},
"code": {
"family": "Consolas",
"weight": 400
}
},
"dimensions": "letter",
"background": "#F8FAFC",
"titleAlignment": "center",
"contentAlignment": "right",
"contentBox": false,
"contentDirection": "horizontal",
"chartPrimary": "bottom",
"imageFill": "crop",
"listBullet": "character",
"logo": "asset:brand-logo",
"watermark": {
"src": "asset:watermark",
"opacity": 0.06
},
"header": {
"left": {
"section": true
},
"right": {
"image": "asset:brand-icon"
}
},
"footer": {
"left": {
"organization": true
},
"center": {
"text": "Internal planning draft"
},
"right": {
"slideNumber": true
}
},
"slideImage": {
"src": "asset:cover-bg",
"position": "right"
}
},
"slides": [
{
"id": "s1",
"section": "Opening",
"layout": "title-subtitle",
"tag": "Customer support",
"title": "Support Deflection Program",
"subtitle": "Waypoint Apps Customer support",
"notes": "Open by naming the decision: Move repetitive questions into self-service without hurting CSAT."
},
{
"id": "s2",
"section": "Context",
"layout": "text-2x",
"title": "Why This Matters",
"text": [
"Waypoint Apps should focus the next cycle on ",
{
"text": "move repetitive questions into self-service without hurting csat",
"bold": true,
"color": "#0B6258"
},
" while making the operating tradeoffs clear to customer support stakeholders."
]
},
{
"id": "s3",
"section": "Evidence",
"layout": "chart-2x",
"title": "Signal Trend",
"type": "chart",
"chart": {
"type": "dot-plot-6x",
"data": {
"columns": [
"Quarter",
"Current",
"Baseline"
],
"rows": [
[
"Q1",
12,
9
],
[
"Q2",
16,
11
],
[
"Q3",
19,
13
],
[
"Q4",
23,
15
]
]
}
}
},
{
"id": "s4",
"section": "Options",
"layout": "table-1x",
"title": "Decision Options",
"table": {
"columns": [
"Workstream",
"Owner",
"Status",
"Decision"
],
"rows": [
[
"Customer support",
"Program lead",
"Watch",
"Continue"
],
[
"Data and reporting",
"Analytics",
"At risk",
"Tighten metric definitions"
],
[
"Field adoption",
"Operations",
"On track",
"Add weekly office hours"
]
]
}
},
{
"id": "s5",
"section": "Plan",
"layout": "text-2x",
"title": "Execution Timeline",
"type": "timeline",
"timeline": {
"name": "Customer support execution path",
"description": "Major milestones for Waypoint Apps.",
"events": [
{
"when": "Sep",
"what": "Baseline",
"description": "Confirm current state, owners, and constraints."
},
{
"when": "Oct",
"what": "Pilot",
"description": "Run a narrow pilot with visible success criteria."
},
{
"when": "May",
"what": "Scale",
"description": "Expand the approach after risk review."
},
{
"when": "Jun",
"what": "Embed",
"description": "Move reporting and routines into steady-state operations."
}
]
}
},
{
"id": "s6",
"section": "Close",
"layout": "list-1x",
"title": "The Ask",
"bullets": [
{
"text": "Approve the next milestone for move repetitive questions into self-service without hurting csat.",
"level": 0
},
{
"text": "Assign an executive sponsor and one accountable owner.",
"level": 0
},
{
"text": "Review progress in the next operating meeting.",
"level": 0
}
]
}
],
"organization": {
"id": "waypoint-apps",
"name": "Waypoint Apps",
"legalName": "Waypoint Apps, Inc.",
"logo": "asset:brand-logo",
"domain": "waypoint-apps.example",
"email": "hello@waypoint-apps.example",
"phone": "+15551000034",
"tagline": "Move repetitive questions into self-service without hurting CSAT",
"role": "primary",
"socials": {
"linkedin": "@waypoint-apps",
"tiktok": "https://tiktok.example/waypoint-apps"
}
},
"speaker": {
"id": "speaker",
"name": "Evan Brooks",
"title": "Product Lead",
"organizationId": "waypoint-apps",
"bio": "Leads customer support planning for Waypoint Apps.",
"socials": {
"linkedin": "@waypoint-apps-speaker"
}
},
"author": "OPF Example Generator",
"takeaway": "Move repetitive questions into self-service without hurting CSAT",
"duration": 17,
"tags": [
"business-functions",
"customer-support",
"report",
"technical",
"medium"
],
"assets": {
"brand-logo": {
"src": "data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAUAAAABgCAYAAABsS6soAAAEIUlEQVR42u3dP2sbZxzAcWd86KBRi9XB2QQeMjWr4XkHZ/CmgPALMAaDs2rLnCwOIaMHb4Gnq3ZBhd5ApwTi8YZOmdReOYc2YFrZz6NTcp8P/PaDu/ty/29vDwAAAAAAAAAAAAAAAAAAAAAAAL5fqQoHqQqzVIV5qsJqw1mmKtykKkxKL2cd46SO8aaOcVnHuNpw5nWMszrGA2scuIvfearCOtMsUhUOC4TvsI5xUce4zjTn1jyIX8743c2nVIVRxviN6hg/ZYyfCIL4/X3auy401xkDeF0gfnfjdBh6GsBZwQA2s58hfvsF49fMzJYA/QzgvHAAjzME8LhwAOe2BOhnAFeFA3iaIYCnhQO4siWAAAogIIAC2I3BcHwxGI5/GwzHXwbD8dqY73i+tNvyhQAK4H+F72m7sdhxzI84zbb9VAAF8L4Aip/54SMogAJ432mvHcT0YS4EUAAd/RlHgQIogG0A3fAwvbkxIoAC+G0A7RimNyOAAugI0DgCFEABdA3QuAYogO4C2zGMu8CdBHBZOIDTDAGcFg7g0nOAxvTzOcCbwgE8yhDAo8IBvPEmiDH9fBNkUjB+t7mWs47xtmAAJ7uyPrwLbLwLvP0ILgoF8CxjAM8KxW+xB/RX8wOj9h8eOeN3lXs56xivMsev+cfIoS0ARHDU/MMjx2lvziO/e44Ec5wON/8YGVnzwD9DuN98xr55fGXDmea44bHhjZFp+4jMJtN8Xn/fmgYAAAAAAAAAAAAAAODhBsPx88FwfDkYjt8OhuP3phfztl3nz+0B9Dl+J2LQ+zmxJ/AvqQq/pCq8TFV4narwptC8SlU4SVV40uGRnwCY944EuQvfz6kKHwp/rfrb+Zyq8KKDAF7a8U07l/Z+8Wvi9/uW41fkQ67/M4Cu+Zmv1wQVQAA/dBi/u3m2xQDa8c3XUQDX/NY7MO8cARpHgD3TfCy0/Wjoph8abT5OepQhgC93JIAfXQM0rgH2J3yj9jPxj/3UfPO5+rNHBPD1jgRw7S6wcRe4H/E7bH8QlPOHQ1cPDOCbvgVwz3OAxnOAnQZwUeiXk2cCuPGRoDdBvAnCFuM3KfjD8VsBBHY5gDcFA7je9MaIAALbDOCycACnAgjsagBXhQN4KoCAAAogIIACCAigAAICKICAAAogIIACCAigAAICKICAAAogIIACCAigAAIPCuC8cACPBRDY1QDOCgdwXwCBXQ3gQcH4XW+6PAIIbDuC5wXi1/xjZCSAQN8i2Pxj5PAhyyGAQJenw7P2xshqw1m2n9efPGYZUhVe7UgA/7BFAFuVqnCyIwGcWxvAtgP4JFXh8w4EcGptAF1E8EXH8fvVWgC6jOBZV/FLVfjJGgC6juCzVIV3f52Ofix9w6O55ue0FwAAAAAAAAAAAAAAAKC0PwG9/b1rW0rtKgAAAABJRU5ErkJggg==",
"alt": "Waypoint Apps logo",
"mediaType": "image/png",
"description": "Original abstract demonstration artwork for this fictional organization. MIT licensed with OpenPresentation/opf; generated by scripts/gallery-artwork.mjs (v1). No fonts or external images are used."
},
"brand-logo-light": {
"src": "data:image/png;base64,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",
"alt": "Waypoint Apps light logo",
"mediaType": "image/png",
"description": "Original abstract demonstration artwork for this fictional organization. MIT licensed with OpenPresentation/opf; generated by scripts/gallery-artwork.mjs (v1). No fonts or external images are used."
},
"brand-icon": {
"src": "data:image/png;base64,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",
"alt": "Waypoint Apps icon",
"mediaType": "image/png",
"description": "Original abstract demonstration artwork for this fictional organization. MIT licensed with OpenPresentation/opf; generated by scripts/gallery-artwork.mjs (v1). No fonts or external images are used."
},
"cover-bg": {
"src": "data:image/png;base64,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",
"alt": "Customer support background image",
"mediaType": "image/png",
"description": "Original abstract demonstration artwork for this fictional organization. MIT licensed with OpenPresentation/opf; generated by scripts/gallery-artwork.mjs (v1). No fonts or external images are used."
},
"supporting-photo": {
"src": "./assets/waypoint-apps-field-photo.jpg",
"alt": "Customer support field context",
"mediaType": "image/jpeg"
},
"demo-video": {
"src": "./media/waypoint-apps-demo.mp4",
"title": "Customer support walkthrough",
"mediaType": "video/mp4"
},
"metric-data": {
"src": "./data/support-deflection-program.csv",
"format": "csv",
"title": "Support Deflection Program data"
},
"watermark": {
"src": "data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAQAAAAEACAYAAABccqhmAAAIaElEQVR42u3cv0td5x/A8UIHgxAXMzq06d7v8AxFBOGhQ7XQweFxFbMI/QMKVQJFx9LgKliEUkugQ6e6iBE7+F062C7SOgkGcbJDm7FpLz0ZmvabfM2999xzzuf1gucPyHk+n3f0/vC11wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAgC5JuYynXO6M+EymXMbcxo3vbqx6dqO+v3G30Z6hmUu5PEi5HKdcrlMuTxt0rlIuBymX9ZTLtNv6x91NV8/moHpWTbq762qmerM157aaNTi3Ui5rKZfzhg3Ny85JymXF/ZWV6lm06e7Oq5m7ZQNHOzz3/hygy5YNz7+FYD7g3c23cPGfP73Zu2cTRzNAOy0fnufPRqC72+jY3e3YyPqG53bK5VHHBijMIHUw3M9ObyZv29DhD1BXl//Z2e7w3W13/O4e2VD/ewzirHbw7laD3J1fB4b4gt/TQGemQ3c3E+zuvDA4hLf6LoMN0WGH7u8w2N1deotwsAO0FmyAnp2FDtzdQtC7W7O5gxui86BDtNeBu9sLenfnNncwAzQXdICenakW391U8LvzseEBDNGD4EO03OK7Ww5+dw9scP9DdBx8iLZafHdbwe/u2Ab3P0TXwYfoqMV3dxT87q5tcH8DNB58gHrnrMX3d+b+/D2BfgbojgEqj1t8f4/dX7ljkwVAAAQAARAAAUAABEAAEAABEAAEQAAEAAEQAAFAAARAABAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARCAGgZo0gCVixbf34X7K5M2+dUHaMwAldMW39+p+ytjNrm/IboKPkD7Lb67/eB3d2WD+x+ig+BDtNniu9sMfncHNrj/IVoPPkSLLb67xeB3t26D+x+i6eBDNNHiu5sIfnfTNngwg3QSdIB2O3B3u0Hv7sTmDm6IVoIO0WwH7m426N2t2Fw/BfRzHnbo7h76359+h2g+0AA9Sbnc7dDd3a3+TVHub97GDmeQNoIM0FIH724pyN1t2NThDtJOxwfofofv7n7H727HhtYzSNuWXwQadrZtZr2DtNqx3/mXAt3dUsdeE1i1kaMZpJmUy2HbX+3v0gt+N3xhsO3vDvRmb8Ymjn6YFlIue237kE8X3ucfwN3NtvDDQr1ZW7B5zRumqZTLcsplK+VylHI5q/4oxSjPRfW12P3qyzGLbf547xDvbqJ6NpvVszqtnt2o7++smqWtaram3BYAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAH1JucymXD5OueymXL5LuZykXH4Ido5TLl+nXNZTLu+nXF43GXR56d9KuXyacrlMuTx1/nF+S7l8nnJ5x7TQpcUfS7l8ZsFvdL5Mubxhemj78r+bcvnZQr/yTwRLpoi2Lv+yJR7I+cQ0Yfljnw1TRZt+7Le0gz8rpos2vODnd/7hnbdNGU0OgFf7h3u+NWU0dfnfsqC1nA9MG00MwKeWs5azZ9poYgB8wq++86aJo0nLP2spaz0fmjqaFICPLWWt5ytT92qDOlV9SGUr5XKUcjlLuTwe8blIuZymXPZTLpspl8WUy0TLnuuupaz1/GibbzagC70XT1p2yb2lmm3J8/3OUtZ6frHV/99gzqRcDlt+2Q9TLncb/pxPLGWt53fb/fKhXO3QhT9p8jfDqj9wYTFrPDb8xQO53dGLvy8AjgC8eBh3On759wXAsen/PogbQQZgSQAEgL8P4XygAXjSpBcGBUAAvBI9gncHBEAA+GsAV4IOwqwACIAAxH0felcABCD68k8HH4YJARCAyAFYDz4MiwIgAJEDcBB8GDYFQAAiB+Aq+DDsC4AARF3+McNQTgVAAKIGYNIwlAsBEICoAbhjGMpjARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAAARAA9yAAAiAAjgAIgAA4AiAAAuAIgAAIgCMAAiAAjgAIgAA4AiAAAuAIgAAIgCMAAiAAjgAIgAA4AiAAAuAIgAAIgCMALxm8ccNQzgRAACJH4Dr4MBwJgABEDsBx8GHYEgABiByAB8GHYVkABCByAOaCD8OUAAhA9AicBx2EvYY8fwEQgJEO4FrQQVgQAAEQgFxupVwugw3BYYOevwAIwMiH8F6wIZgRAAHg74O4E2QAVhv23AVAABozjI86fvnbDXzmAiAAjRnG2x2OwE5Dn7kACIBfB4Z8Nhr8rAVAABr7wmDb3x04SbnMN/w5C4AANPotwrUWfliot/grLXnGx5ay1vOrzX61QZ2rvjtw3MBvEV6lXA5SLuspl+mWPdevLWWt5yfbPJjBHa/+qMgoz2TKZazlz3HdUtZ6vrG9NCkA71vKWs9Hpo4mBeD1lMtvFrO28x9TR9Mi8LnFrOX817TRxAC8Yzlj/AEY+F8R+NKCDvV8b8pocgDe8FrAUM97poymR2DJosb6KDg8H4FPLOxAzxemirZFYMPiWn5iR2DFAvuxn9gReDvl8q1lvtmr/V7wo2sh+KD3Z8wt94s/5ON9froegjdTLh+mXL5KufyYcvkl5fJ7xK/09r7V1/tiT++z/T7eCwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAR/AGgqax73gWiegAAAABJRU5ErkJggg==",
"alt": "Waypoint Apps watermark",
"mediaType": "image/png",
"description": "Original abstract demonstration artwork for this fictional organization. MIT licensed with OpenPresentation/opf; generated by scripts/gallery-artwork.mjs (v1). No fonts or external images are used."
}
},
"extensions": {
"example": {
"folder": "business-functions",
"density": "medium",
"scenario": "support-deflection-program",
"generatedBy": "scripts/generate-example-suite.mjs"
}
}
}